Frequently Asked Questions

Get answers to common questions about Relaxer - Touch-Up.

Most clients schedule touch-ups every 6 to 8 weeks, depending on growth rate and hair texture. Your stylist will assess new growth and hair condition to recommend timing that maintains straightness while minimizing risk of over-processing and damage.

When applied correctly to the root area only, touch-ups minimize chemical exposure to existing relaxed hair. Our stylists use strand testing and professional formulas to protect previously treated ends and reduce the risk of breakage or over-processing.

Typically 60 to 90 minutes, depending on root length, hair density, and any additional services like shampooing or blow-drying. Your stylist will provide a more accurate time estimate during consultation and may adjust based on hair condition.

Coloring and chemical relaxing interact, so timing matters. We typically recommend waiting at least two weeks after a color service before a touch-up, or delaying coloring until two weeks after relaxing. Your stylist will tailor recommendations to minimize damage and achieve desired color.

Use sulfate-free shampoos and moisturizing conditioners, avoid heat styling for 48 hours, and apply leave-in conditioners or protein treatments as advised. Regular trims and deep conditioning maintain strength and prevent split ends after chemical processing.

Yes — strand testing helps determine hair porosity and processing time, ensuring the relaxer formula works safely on your hair. It reduces the risk of over-processing and helps stylists customize the service for optimal texture and integrity.