Frequently Asked Questions

Get answers to common questions about Color, Partial Highlight, Haircut and Blow-Dry.

Appointments typically take 2.5 to 3.5 hours, depending on hair length, thickness, and processing time. Consultations and additional corrective steps can extend timing, so please allow up to four hours for a relaxed, thorough service.

Partial highlights use selective lightening and professional products to minimize damage. We use conditioning treatments, bond-building additives, and precise timing to protect hair. Your stylist will assess health and recommend the gentlest approach or alternative options if necessary.

Arrive with dry, product-free hair when possible, bring photos of desired looks, and share your color history. Plan extra time for consultation. If you have recent chemical services, mention them so we can tailor technique and timing.

Color longevity varies by hair porosity, lifestyle, and products used. Expect roots to need touch-ups in 4–8 weeks; highlights and overall tone may last longer with color-safe shampoo, reduced heat styling, and salon gloss treatments to refresh vibrancy.

Yes — every shade and highlight placement is personalized. Your stylist considers face shape, skin tone, maintenance preferences, and hair condition to design flattering placement. We’ll preview samples and adjust placement so the final look suits your lifestyle and features.

A patch test is recommended for new clients or anyone with sensitive skin or allergy concerns. It’s quick and must be done 48–72 hours before your appointment if required. Our team will advise when booking.