Frequently Asked Questions

Get answers to common questions about Color, Partial Highlight and Haircut.

Appointments generally run 2.5 to 4 hours depending on hair length, texture and desired lightness. Your stylist will provide an accurate timeframe during consultation and schedule accordingly to ensure quality color processing and a precise haircut.

We minimize damage by using gentle lightening techniques, professional products and bond-building treatments. Your colorist assesses porosity and recommends pre- or post-treatment conditioning to protect hair while achieving the desired lifted, dimensional result.

Maintenance varies: color touch-ups every 6–8 weeks for root coverage, partial highlights every 8–12 weeks, and haircuts every 6–12 weeks depending on growth and style. Your stylist recommends a schedule tailored to your look and lifestyle.

Yes. Tone adjustments are included; your colorist selects formulas to achieve warmer or cooler shades while maintaining seamless highlight blends. They'll ensure the haircut enhances the new color and overall balance.

Come with clean, dry hair and photos of color and cut inspiration. Avoid heavy oil or product buildup. Inform us of allergies, recent chemical services or at-home color so we can tailor the formula and protect your hair.

We recommend a patch test at least 48 hours prior for new clients or when changing color brands. It helps identify sensitivities and ensures safety; schedule a quick test if you're unsure or have a history of reactions.