Frequently Asked Questions

Get answers to common questions about Color, Haircut and Flat/Curling Iron.

Most appointments range from 2 to 3.5 hours depending on hair length, color complexity, and processing time. Your stylist will provide an estimated duration during consultation and accommodate scheduling needs to ensure careful color application, precise cutting, and polished styling.

During your consultation, your stylist assesses your natural base, existing color, and goals to recommend refreshing or a new shade. We tailor formulas for subtle enhancement or dramatic change while prioritizing hair health and realistic expectations.

Yes — you choose your preferred finish. Stylists will demonstrate techniques and adjust styling to suit your haircut and lifestyle. If you want both looks, discuss options; some appointments can include both for extra time and styling versatility.

Come with clean, dry hair free of heavy styling products. Bring recent color history and photos for reference. Avoid chemical services within two weeks and notify us of allergies. Your stylist will consult beforehand to confirm the best approach.

A patch test is recommended for guests who have not previously used professional color or have sensitive skin. It helps prevent allergic reactions and is typically done 48 hours before the appointment. We’ll schedule one if necessary during booking.

All-over color typically needs refreshes every 4–8 weeks depending on growth and fading. A haircut lasts until hair grows out, and iron styling holds one to three days with proper products. We’ll recommend products and a care routine to extend results.