Frequently Asked Questions

Get answers to common questions about Color, Full Highlight and Flat/Curling Iron.

Expect about 2.5 to 4 hours depending on hair length, density, and color complexity. Full highlights and all-over color add processing time; styling adds finishing minutes. Your colorist will confirm a precise time during consultation based on your hair.

We take protective measures—bond-building treatments, gentle lifting techniques, and customized formulas—to minimize damage. Your stylist assesses hair condition and may recommend pre- or post-service treatments to strengthen strands and preserve integrity while achieving the look.

Arrive with clean or lightly unwashed hair per your stylist's guidance, bring reference photos, and share recent chemical history. Avoid heavy styling products and disclose allergies or sensitivities so we can plan the best color process for your hair.

Longevity varies by porosity, aftercare, and sun exposure. Expect highlights to stay vibrant 8–12 weeks and overall color touch-ups every 4–8 weeks. Use color-safe products, UV protection, and scheduled gloss or toner refreshes to extend life.

Yes. Your stylist will discuss finish options and recommend the best look for your cut and color. Choose a sleek flat-iron finish or soft curls—both enhance dimension and showcase highlights for a polished result.

Yes. We carry professional shampoos, conditioners, masks, and UV protectants formulated for color-treated hair. Your stylist will recommend a tailored at-home regimen and sample products when possible to preserve vibrancy and hair health.